Sectors · Provincial governments
AI for provincial ministries and agencies.
Service-delivery, health and transport systems at provincial scale, built to provincial privacy and accessibility law.
The constraints
Provinces run the services people use most. Health, licensing, social assistance and transport all sit with them, under privacy and accessibility statutes that differ from Ottawa’s and from each other.
Provincial privacy law
FIPPA in Ontario, FOIPPA in British Columbia, Law 25 in Quebec — each with its own rules on disclosure and transfer.
Scale
Systems used by millions of residents, where a small error rate is still a large number of people.
Accessibility
Public services must meet provincial accessibility standards from launch, not after complaints.
Shared services
Central IT organisations with their own architecture standards and hosting arrangements.
What we build
Where AI earns its place. Tasks with a measurable cost today, where a person stays accountable for the outcome.
Resident service channels
Answering questions about programmes and eligibility, handing off to staff with the context attached.
Caseworker assistance
Summarising case history and drafting letters inside the existing case-management system.
Regulatory document review
Checking submissions against requirements and flagging gaps for a reviewer.
Records and knowledge search
One search across ministry repositories, permission-aware and cited.
Frameworks we design to
The rules your auditors use. Each one shapes the design from the first workshop, not a checklist at the end.
- Provincial FOI and privacy acts
- Designed to the act that governs the client, with PIA inputs provided.
- Quebec Law 25
- Privacy-by-default settings and transfer assessments where Quebec law applies.
- AODA and provincial accessibility standards
- Interfaces built to WCAG 2.1 AA.
- Charter of the French Language
- French-language interfaces and outputs where the service requires them.
Talk to the team that builds it.
Briefings are technical, run by the engineers who would deliver the work, and held under NDA where needed.